StarHub customers upset over Premier League broadcast issues over season’s opening weekend


SINGAPORE: StarHub customers on Saturday (Aug. 6) reported problems watching the Premier League broadcast over the opening weekend of the season, with many complaining about the quality of service.

Angry football fans took to social media to express their frustrations, noting issues such as broadcast delays, screen freezes, and poor quality video and audio.

Some users also said they were unable to log in to the StarHub TV+ app.

See also  Blood supply improves to 'moderate levels' after donation calls

StarHub has the rights to broadcast the English Premier League in Singapore. The broadcasting rights had previously been held by rival telco Singtel for 12 years in a row.

“What a catastrophic start to the Premier League by StarHub,” said Twitter user archit singh. “Absolutely disastrous move from Singtel to StarHub. I can’t watch a minute of football and it’s already 45 minutes.”

Another football fan tweeted: “Felt a lot like an illegal stream with two black screens in the 2nd half of Fulham Liverpool.”

See also  Premier League: Arsenal's mentality pleases coach Mikel Arteta in opening win at Crystal Palace | Football news

On StarHub’s Facebook page, several people said they were having trouble reaching a representative for help. “Can’t watch, without info, called hotline, forever on hold,” said one Facebook user.



Please enter your comment!
Please enter your name here